Our Approach to Buying Coffee

So how do we get those beautiful little beans that become your favorite cup of coffee? It’s actually quite simple. We believe our coffee producers deserve the best, just like our customers do.

That’s why we’re committed to building a fair and sustainable supply chain that supports our growers, their communities, and the future of coffee. So every Toby’s moment feels good in more ways than one.

Cultivating Great Relationships

Where would we be without our coffee growers? They’re not just suppliers to us they’re friends, teammates, and a crucial part of our journey. And as mates, we look out for each other.

We’re not interested in dealing with middlemen we trade directly. We agree on prices together, based on the unique challenges our farmers may face with each crop from production costs to yield, currency changes, and market conditions.


This way, everyone gets a fair go, with full control, transparency, and traceability in how our coffee is sourced and the prices we pay.

Our Impact

We work with many of the big names well-known, established, and respected coffee farms and producers but we also support the little guys. We love using our buying power to open doors for smaller, less visible coffee producers who are doing amazing work and creating beautiful coffees.

And it makes a real difference to us, to them, and to you through the unique, specialty coffee you enjoy every day.


Every year, we do a Toby's Tour to visit our producing countries. There, we see the impact we've made firsthand and how we can do even better. We meet with our farmers, their families, and hear their plans, helping us understand what support they need from us to continue growing.




Growing Communities

Sharing is caring, which is why we reinvest our success back into the communities of our growers. We support local social and environmental projects that are truly needed, as chosen by our producers. This isn't just a generous gesture or a marketing stunt. Our goal is to support grassroots projects in every producer community we buy from. Because when our farmers and their communities thrive, we thrive too.

In a nutshell… (or a coffee bean)

All of this matters because we want to build a sustainable coffee future.

We care about where our coffee comes from and who’s growing it. Not just for ethical reasons, but because we want to be here 30 years from now.


This can only happen if we treat our producers well and invest in them for the long term. We want our coffee farmers and their families to keep doing what they do best, so we can keep bringing you your favorite Toby's roast and help you discover new ones too.